Returns and Warranty Requests add warranty terms to your products, and allow your customers to request and manage returns and exchanges directly from their user account.
Returns and Warranty Requests Features
- Manage all RMA, warranty, and return requests from a single view in the store administration
- Define warranty terms for product – set expirations periods for limited warranties
- Manage automated email communications during each change in return status
- Maintain free or paid extended warranties for products and variations
- Create your own warranty statuses, and manage the statuses for all return requests
- Customize your RMA code length and format
- Request product images, track returns to/from your customers all within the user’s account
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